7D Maintenance

Cleaning the Printer

The case of the printer can be cleaned with an ammonia based window cleaner and a lint-free cloth. Over time, ink overspray may gather at the base of the printer. The printer is designed using a vacuum system to gather most of this ink on a series of saturation pads. Eventually, these pads may need to be replaced. Contact tech support to determine if pad replacement is necessary.

Maintenance Station Cleaning/Wiper Replacement

Check the Maintenance (Capping) Station for ink build up / Replace Wipers. The capping station is where the cartridges dock when not printing. The rubber cap just naturally builds up ink over time. There can also be ink residue on the wiper. Wipe off the capping station components occasionally with a damp cloth. The components that need cleaning include the cap itself as well as the rubber wiper just to the right of the cap.

Wiper Replacement

If you notice that the first few labels print fine and then the colours fade away, the wiper may actually need replacement. Wipers last approximately 30,000 prints. However, actual wear will depend on several factors including the size of the label you are printing. For this reason, the wiper should be cleaned and checked for wear every 10,000 prints. A replacement wiper can be purchased from the replacement parts store. SKU: 626367 Instructions for replacement can also be found on the parts store.

How will I know a wiper is worn?

The wiper has blades at the top that can get rounded over time. This rounding can be very subtle when viewing only the worn wiper but when comparing a worn wiper to a new wiper the difference is noticeable.

Note: These same symptoms can be caused by an empty cartridge. Please ensure the cartridge has at least 20% ink remaining. If not, please try a new cartridge.