3F. Technical Support
If you have difficulties operating your Publisher, the procedures in this manual and the software User's Guide should, in most cases, solve the problem. If you still have difficulty, contact the technical support via one of the methods listed below.
| Source | Location |
|---|---|
| Primera Knowledge Base | www.primera.com/kb |
| PTPublisher Software Help files | Open the software. Click on the  |
| SureThing Software Help files | Open the software. Click on the Help Menu - Contents |
| Email Support | support@primera.com |
| Phone Support | 7763-475-6669 (Mon - Fri 8 a.m. - 6 p.m. CST) |
Technical DTM Print Support
Contact the DTM Print support team at support.dtm-print.eu or send us an e-mail at any time to support@dtm-print.eu.
This service is free for all our customers. Please be aware that you have to be registered with your product first, to get free support. Register your device here: register.dtm-print.eu
