3E PrintHub Advanced Printer Settings

Printer settings can be found in Primera PrintHub on the Printer Settings Tab for Eddie.

This section displays all current driver, software, and firmware versions.

Advanced Setting Button. Click the Advanced Settings button to view the following settings.

General Settings

Multiple Printer Support.
You can install multiple printers to the same computer and use them simultaneously. To do so, you will need to change the USB serial number identifier of one of the two printers, two of three printers, three of four printers etc. To change serial numbers:

1. Connect each new Printer one at a time. The current USB Serial Number will be displayed.
2. Click Generate. It will find the next available USB Serial Number based on the currently connected printers. For the first one, it should set it to 2 and for the next printer 3 and so on.
3. Click Set. You will hear the Printer reset, and the settings window will turn gray. After it resets, you will be able to see the settings window again. Keep the Printer connected.
4. Now you can connect to the next Printer. Windows will automatically install a new driver for that new Printer and name it Edible Ink Printer (Copy 1). You can rename it later by editing the printer properties in the Windows printer list.
5. You will now see a second printer appear in the left column – Edible Ink Printer (Copy 1). Click on it to display information about this Printer. If this is the last Printer, you will connect you are done. If you wish to connect additional printers, follow through steps 2- 4.

Restore Factory Defaults. This will set all Print alignment and other calibration settings back to factory defaults.

Cartridge Settings. Here you can adjust the frequency of certain maintenance operations.

Increasing the value of “Seconds between Maintenance Spits” will decrease ink usage but could also cause poor quality printing.

Increasing or Pages between Maintenance Wipes will speed up printing but could also cause poor quality printing.

Click on the Wiper Maintenance button to reveal instructions for cleaning the ink wiper.

Advanced Eddie Settings

• Feed Speed. This controls the speed of the initial height and size scan of each cookie before it is printed. If you have smaller or lighter cookies, lower this value to prevent the cookie from moving during the scan process, causing off-center prints. Set this the same as Reverse Speed.
• Reverse Speed. This controls the speed of the initial height and size scan of each cookie before it is printed. If you have smaller or lighter cookies, lower this value to prevent the cookie from moving during the scan process, causing off-center prints. Set this the same as Feed Speed.
• Top of Cookie Lift Offset. This controls the height of the print head. Increase the value to move the print head closer to the print item (It increases the height of the platform/tongue, which brings the cookie closer to the print head. The print head does not actually move). Decrease the value to lower the cookie and move the printhead away from the object. As you move the printhead away from the print item, the sharpness of the print decreases. As you move the printhead closer to the object, the image will become sharper, but there will be a danger that the printhead will hit the cookie, or the cookie out error will appear. For best results, clean the cookie sensor before adjusting this setting.
• Horizontal Offset. This is the right/left offset. Increase values positive to move the print image to the printer's left side (cartridge dock side). Decrease values to move the print image to the Printer’s right side.
• Top of Cookie Offset. This is the vertical offset. Decrease values positive to move the print image toward the front of the Printer. Increase values to move the print item away from you toward the back of the Printer.
• Tray Rotation. Increase or decrease the accuracy of the carousel platter rotation.
• Pause Printing After X Cookies. By default, the Printer will pause printing after 12 items or one complete revolution. This is meant to allow time to remove the printed items and replace them with blank items. This prevents already printed items from being printed on again. To continue printing, press the pause button to continue printing for another 12 items. Uncheck this setting to disable this feature. Increase or decrease the number to pause after that many items. We recommend that this feature is only disabled if an operator is watching the machine and reloading blank items while they are removing printed items. After setting this value, power off/on the printer to apply it.
• Cookie Centering Scan. Check to scan the front and back edge of the print item to adjust the print start position. This is recommended for items that have size variability. It will cause slightly longer delays between printing. Uncheck this box to enable manual centering of a print object. This could be useful if your cookies are occasionally not printing centered or you have inconsistent print start positions. The Printer will no longer perform the scan. Instead, it will start in a fixed position. To adjust centering, you will need to manually adjust the Horizontal Offset and Top of Cookie Offset on the settings tab. See section 5B.
• Initialize Carousel on Power Reset. When powering on, the Carousel will move one-quarter turn to ensure proper calibration of the carousel platter.
• Scan large print area for multiple objects. Enable this setting if you have DTM templates, Milton Tray, Sassy Tray or other custom trays. Normally the initial scan for cookie height and size scans one section in the middle of the cookie platform for height. With this setting enabled, it will scan the entire print surface for height. This will take longer but it will ensure taller cookies are not knocked off the tray when printing. Its also useful if the top of your cookies has an uneven surface. The topmost height of the cookie will be used to set the height of the platform and how close the cookie comes to the print head. Note: Lower sections may not print as sharp since the print head is further away.
• Enable Half-Speed Printing. Enable this setting to increase print quality. This is especially useful if your cookie is rocking during the printing process. This reduces the chance of cookie movement during printing.
• LED Settings. Brightness, Flash behavior, and Color can be adjusted here.