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If a problem/defect should occur during operation of your device, please first refer to the chapter "Troubleshooting" in your manual. If the error cannot be corrected, you can either consult our technical support during normal business hours by live chat, telephone +49 611 927770 or fax +49 611 9277750 or fill out this form.

Please describe your error description or the conditions under which the error occurs as precisely as possible.

Please be aware that you have to be registered at DTM with your product first!


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Please upload the Tech Support Report file here or send the file per email to DTM Print Support.

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